Language

English

Duration

40 hours

Enroll by

August 31, 2024

Location

Online learning,     pre-recorded lectures

Price

Starting from 490€

Credentials

Verified Certificate

Course Description

Temos Academy's latest offering "Temos Approved Consultants" is designed for healthcare professionals aspiring to offer consultancy services about Temos International Healthcare Accreditation to hospitals and healthcare providers.

The comprehensive curriculum covers a spectrum of topics, including the Temos accreditation process, standards interpretation and implementation, accreditation criteria, application of Temos online tools, Temos Code of Ethics, Temos Code of Conduct for Consultants.

Participants will engage in expert-led sessions, gaining the knowledge and practical skills essential for effectively guiding healthcare institutions through the accreditation process. Practical exercises and role play will allow participants to have a truly engaging learning experience.

Upon successful completion, participants will be awarded certification as Temos Approved Consultants, positioning them as integral members of a selected group of industry experts dedicated to upholding global healthcare standards. By finishing this course, participants will also join a distinguished Pool of Temos Approved Consultants. This provides unique access to the extensive expertise of the Temos network, uniting industry professionals.

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About this Program

  • Dates: September 16th  – November 22nd 2024
  • Duration: 40 hours
  • Mode: Hybrid training course format combining online learning and pre-recorded sessions
  • Continuous assessment: Final exam
  • Credentials: Verified certificate
  • Learning materials: Available
  • Language of instruction: English
  • Registration deadline: August 31, 2024
  • Special pricing registration deadline: August 15, 2024

Intended Learning Outcomes

Upon successful completion of this training program course, participants will:

  1. Learn about Temos International Healthcare Accreditation system and its accreditation process including eligibility criteria and preconditions
  2. Learn about Temos International Healthcare Accreditation system and related standards for the “Excellence in Medical Tourism incl. Quality in Medical Care”
  3. Recognize the importance of Temos International Healthcare Accreditation Standards in improving the quality of healthcare
  4. Learn about the Temos online tools and how to work with them as part of the preparation process
  5. Understand the Temos rating and scoring system and how to support organizations for the self-assessment and gap analysis
  6. Acquire the essential skills and core competencies required to work as a Temos approved consultant

Course Methodology

The training course will engage participants with adult learning methodologies and an interactive training delivery style. The program fosters a hands-on approach where participants can effectively build and apply both theoretical knowledge and practical skills. Through interactive sessions and group exercises specifically tailored to introduce and get a good understanding of Temos medical standards, participants will have the opportunity to actively participate and enhance their abilities.

Course Content

Part 1. Theoretical training (pre-recorded lectures) (20 hours)

Accessible at their convenience, participants will gain access to pre-recorded sessions, (20 hours), which will center around Temos Standards Interpretation.

  1. Welcome and Introduction to this Training Course
  2. Accreditation Participation Requirements (APRs). Temos Rating and Scoring
  3. Temos International Healthcare Accreditation Process
  4. Temos International Healthcare Accreditation Standards Interpretation and Implementation:
  • Infection Control, Hygiene & Prevention (ICHP)
  • Billing and Accounting on International Level (BAI)
  • Ethical Aspects in International Patient Management (EAIP)
  • Legal Aspects in International Patient Management (LAIP)
  • Support and Ancillary Services (SAS)
  • Governance, Management, and Leadership (GML)
  • Medical Services (MSE)
  • Nursing Services (NMS)
  • Patient Blood Management (PBM)
  • Sustainability in Healthcare Settings (SHS)
  • Documentation, Discharge, and Follow-up (DDF)
  • Facility Services, Infrastructure, and Safety (FSIS)
  • Quality Management and System Validation (QMSV)
  • Outcome, Effectiveness, and Quality Improvement (OEQI)
  • International Patient Safety Goals (IPSG)
  • Committees (COM)
  • International Patient Management (IPM)
  • Diagnostic, Laboratory, and Imaging Services (DLIS)

5. Application of Temos online tools

6. Temos Code of Ethics

7. Temos Code of Conduct for Consultants

8. Introduction to Cultural Sensitivity in Healthcare Settings

9. Practical Assignments

10. Closing Q&A Session (online)

Part 2. Case studies (online learning) (10 hours)

Participants will be engaged in online learning with a focus on case studies and exclusive insights into the Temos accreditation process followed by an additional one-hour Q&A session.

Part 3. Practical work (online learning) (10 hours)

Participants will delve into practical work and simulations where they will  take on dual roles, acting as both customers and consultants.

Part 4. Final assessment (written exam)

All participants will be required to pass the written exam to obtain the certificate of completion.

Training Course Schedule

Part 1: Theoretical training (pre-recorded lectures) (20 hours)

September 16th – October 20th, 2024

Part 2. Case Studies (online learning) (10 hours)

  • Session 1. October 24, 2024 – 09.00 – 1.00 PM (German time)

  • Session 2. October 28, 2024 – 09.00 – 12.00 PM (German time)

  • Session 3. October 30, 2024 – 09.00 – 12.00 PM (German time)

Part 3. Practical work. Presentations by Participants (online) - (10 hours)

  • Session 1. November 11, 2024 – 09.00 – 12.00 PM (German time)

  • Session 2. November 12, 2024 – 09.00 – 12.00 PM (German time)

  • Session 3. November 13, 2024 – 09.00 – 1.00 PM (German time)

Part 4. Final assessment (written exam)

The exam will be administered on November 18th, 2024. Participants will receive a link to the exam and will have a 90-minute window to complete it. This link will remain accessible for all participants until November 22nd, 2024.

Verified Certificate

Upon completing the “Temos Approved Consultants” training course and passing the final exam, participants will receive a Certificate of Completion. These certificates can be verified through the dedicated verification feature available on the Temos Academy website. With the verified certificate, participants have the option to securely share their achievements with others using a unique link provided by Temos Academy.

Target Audience

The program is carefully crafted to offer a comprehensive training experience, catering to the diverse needs of healthcare professionals at all levels. Nevertheless, this training course is primarily designed to serve healthcare professionals aspiring to offer consultancy services about Temos International Healthcare Accreditation to hospitals and healthcare providers. Furthermore, the following participants will also find significant benefits from the program:

  • Healthcare professionals who offer consulting services about Temos International Healthcare Accreditation
  • Quality Assurance specialists
  • Healthcare professionals working in Temos-accredited healthcare facilities
  • Healthcare professionals working in healthcare facilities planning to apply for Temos Accreditation
  • Experienced surveyors from other accreditation programs and newcomers who want to get a broader understanding of Temos Healthcare Accreditation Process
  • Temos certified Assessors

Requirements

  • Participants should have a good understanding of healthcare systems and processes.
  • Participants should have a proven experience in healthcare accreditation (minimum 5 years)
  • Participants should have proven experience in adult learning methodologies and/or consultancy
  • Participants are required to have a proficient understanding of the English language to effectively engage in the program and successfully complete it.
  • Participants are required to finalize the application process by submitting their CVs (obligatory) and supporting documentation, such as recommendation letters from relevant work experiences, certificates of training in related topics, or a brief introductory video (optional) to prove that they are qualified to work as Temos Approved Consultants.
  • The application process will involve completing a registration form and providing a link to access CVs and supporting documents stored on Google Drive or Dropbox.

 

Disclaimer: To uphold the integrity and impartiality of the Temos accreditation process, Temos reserves the right to disqualify individuals to be found affiliated with competing accreditation bodies, as it may pose a conflict of interest.

Certificate prerequisites

To successfully obtain the certificate, participants will need to fulfill the following prerequisites, which are designed to assess their knowledge, engagement, and professionalism throughout the training course:

  • Self-studying (pre-recorded lectures): Participants must complete all assigned pre-recorded lectures independently to ensure they have a solid understanding of the course material.
  • Attendance (Parts 2 & 3) in live mode: Active participation in the live sessions is mandatory to facilitate interactive learning and engagement with Temos Academy trainers and peers.
  • The practical Assignment: During Part 3, participants will engage in practical exercises and simulations, acting as both customers and consultants. Participants will be required to prepare a presentation for an assigned task, which may include a case study, situation analysis, or gap analysis. The presentations will be evaluated based on a scoring system that includes the following criteria: content, slide visualization, professionalism, cultural sensitivity, and innovative approach.
  • Contributions throughout the training course: Participants are expected to actively contribute to discussions and activities throughout the course (chat, questions, comments).
  • Assessment and final exam: To evaluate the learning success of the training course, participants will be required to pass an exam with a minimum score of 70%.

Registrations Closed

We regret to inform you that registrations for the Temos Approved Consultants Training Program are now closed. Thank you for your interest. Please check back for future opportunities or contact us for more information.

Disclaimer

A Temos  Approved Consultant is an individual who has successfully completed the specialized training course “Temos Approved Consultants” provided by Temos and Temos Academy, and has obtained the respective certificate. This certification indicates that the consultant possesses the knowledge and skills necessary to guide healthcare organizations through the Temos International Healthcare Accreditation process and the implementation of Temos International Healthcare Accreditation standards. The Temos Approved Consultants operate independently and are not directly affiliated with Temos or Temos Academy. Consequently, the consultants represent their own brand and are qualified to provide advice on the Temos International Healthcare Accreditation process and the implementation of the relevant standards. As a result of the obtained certificate, the consultant must not claim direct collaboration with, or representation of, Temos or Temos Academy.

Speakers and Trainers

The training program “Temos Approved Consultants” is delivered by Temos Academy trainers and international experts who have a strong working knowledge of healthcare standards frameworks and quality improvement and are not just relying on their own years of experience and best practices, but the accumulated knowledge of the medical sector and healthcare industry as physicians, leadership, and safety & quality management experts.

Dr. Claudia Mika

PHOTO 2024 07 18 14 55 14

CEO and Founder, Temos International 

(Germany)

Dr. Rainer Hilgenfeld

Rainer Hilgenfeld

Lead Assessor at Temos International 

(Germany)

Dr. Hashem Al-Fadel

Hashem Al Fadel 2 11zon

Lead Assessor at Temos International
Director of Temos Regional Office for Jordan, KSA, Lebanon, Kuwait, and Bahrain

(Jordan)

Dr. Assad M. Riad

Asaad M. Riad 11zon

Assessor at Temos International
Director of Temos Regional Office in Egypt

(Egypt)

Dr. Andiani Fanou

1692012116475

Assessor at Temos International

(Greece)

Ms. Nadya Kalwa

TH01 2023 1283

Executive Director at Temos Academy
Expert in Intercultural communication

(Russia)

Success stories: What our Graduates Say

It was a wonderful and amazing learning journey, all the trainers were very well-versed with their training material, welcomed all questions, and very patient and professional. I can't ask for more. It felt like being among my family.

We are proud to be graduated from the 1st class of Temos Approved consultants all over the world & we hope to represent Temos International professionally, we benefit a lot from the program, discussions of case studies were great, Dr Claudia's comments & feedback were crucial & beneficial as usual, we are eager to help all eligible healthcare facilities to be Temos accredited & implement its quality standards in managing international patients, to improve medical tourism all over the world, Thanks Temos team & Temos Academy.

I was very satisfied with the training, as always, working with Temos is inspiring.

Meet Temos Approved Consultants

Discover and be inspired by our Temos Approved Consultants’ stories on their experiences, diverse careers, and achievements that all help to improve healthcare.

Organizers

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About Temos International​

Founded in 2010, Temos International accredits hospitals and clinics, ambulatory care/urgent care centers, dental services, cosmetic surgery clinics, IVF and reproductive health clinics, physical rehabilitation services, eye care clinics and hospitals, and community pharmacies. As an industry thought leader, Temos offers ISQua-EEA accredited programs designed by experts for the specific services delivered and the patients served. With clients on five continents, the company is experiencing exciting growth to help its clients deliver world-class clinical and patient experience services. To learn more about how Temos accreditations can benefit your organization, visit the Temos website at www.temos-worldwide.com.

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About Temos Academy

Temos Academy is the educational arm of Temos International and specializes in eLearning courses and onsite workshops, aimed at individual professional development, to better position hospitals and clinics for international accreditations and to improve patient outcomes. To learn more about our innovative eLearning courses, training seminars, workshops, webinars, and corporate programs, please visit the website www.temos-academy.com.

Inquiries

For further inquiries about the program please contact us at contact@temos-academy.com