Initial Training for Assessors

Acquire necessary competencies to carry out the assessment process according to the established policies and procedures, to measure implementation of the Temos International Healthcare Accreditation Standards effectively and conduct assessments.



3 days

Enroll by

June 1, 2023




Starting from 390€


Verified Certificate

Course Description

Take your assessment skills to the next level by enrolling in this unique training program designed to equip healthcare professionals with the essential skills and knowledge to effectively conduct a Temos assessment process in accordance with the established policies and procedures, and to assess the implementation of the Temos International Healthcare Accreditation Standards in hospitals and clinics worldwide.

This training program will be a three-day online training with a focus on the Temos International Healthcare Accreditation Standards. Our expert instructors will guide you through the accreditation process, covering topics such as standards interpretation, scoring issues, assessment planning, roles and responsibilities of assessors, and report writing, among others. The course will cover theoretical and practical parts including lectures, self-assessment, exchange, group work, and others.

This training program is beneficial for experienced surveyors from other accreditation programs who want to get an international perspective and is suitable for “newcomers” that fulfill the prerequisites for participation and want to get a broader understanding of Temos HealthCare Accreditation Process and to learn from leading Temos accreditation experts. The participants will learn about the essential aspects that assessors need to know, understand, and implement before, during, and after the assessment process. The program will provide participants with a strong foundation of knowledge and skills to enable them to excel in their roles as healthcare accreditation assessors.

LEFT portrait smiling senior woman

About this Program

  • Dates: June 12 – 14, 2023
  • Duration: 3 days (21 hours)
  • Fully online course
  • Continuous assessment (final exam)
  • Verified Certificate awarded upon completion
  • Learning materials available
  • Registration deadline: June 1, 2023

Intended Learning outcomes

Upon successful completion of this training program course, participants will:

  • Learn about Temos International Healthcare Accreditation system, its standards and accreditation process
  • Recognize the importance of Temos International Healthcare Accreditation Standards in improving quality of healthcare
  • Be able to explain Standards Interpretation and Scoring Issues
  • Be equipped with good practices of the assessment planning process to cover all stages from assignment to post-visit obligations
  • Learn how to carry out the technical review and respective documentation
  • Have a practical understanding of the assessment methodologies
  • Know about ethical and legal aspects of accreditation
  • Learn about key challenges of the accreditation decision-making process
  • Be prepared to write a successful assessment report
  • Acquire the essential skills and core competencies required to work as a Temos Assessor

Course methodology

The training course will engage participants with adult learning methodologies and an interactive training delivery style. The program fosters a hands-on approach where participants can effectively build and apply both theoretical knowledge and practical skills. Through interactive sessions and group exercises specifically tailored to the responsibilities of assessors and surveyors, participants will have the opportunity to actively participate and enhance their abilities.

Course content

Part 1: Theoretical Training

All candidates applying for Temos International Healthcare Accreditation Assessor Training Course must attend the theoretical part.

June 12, 2023
Session 1. Introduction to this training course
Session 2. Self-Assessment
Session 3. Assessor attributes
Session 4. Roles and responsibilities of Temos Assessors
Session 5. Code of ethics
Session 6. Temos International Healthcare Accreditation Standards Interpretation (Case Studies)

June 13, 2023
Session 6. Temos International Healthcare Accreditation Standards Interpretation (Case Studies) (continued)
Session 7. Assessment Planning
Session 8. Onsite Assessment Activities

June 14, 2023
Session 9. Temos International Healthcare Accreditation Standards Scoring Guidelines
Session 10. Report Writing using the assessment findings
Session 11. Feedback on findings and general discussion

Part 2. Participant Evaluation By Written Exam

All candidates that pass the written exam and competency assessment will be eligible to attend an onsite assessment as observer and training on the jobs.

Part 3. Practicum Training

This part of training for all candidates completes the theoretical training Part 1 & the Written Exam with the respective passing score (Part 2). The candidates will participate in one or more onsite visits as observer/training on the job together with Temos senior assessors. Details will be discussed with the candidates individually.

Verified Certificate

Upon successfully completing the “Initial Training for Assessors” and passing the final exam, participants will receive a Certificate of Completion. These certificates can be verified through the dedicated verification feature available on the Temos Academy website. With the verified certificate, participants have the option to securely share their achievement with others using a unique link provided by Temos Academy.

Please be informed that completion of Temos Academy “Initial Training for Assessors” program does not qualify an individual to work as Temos Assessor nor does it qualify an individual to work as a surveyor/assessor with any other external evaluation organization. Individuals interested in becoming Temos assessors or surveyors in other external organizations, should contact the respective accreditation body directly to learn about the requirements to become a surveyor with their program.

Target Audience and Requirements

The program is designed to provide a comprehensive training experience that is tailored to meet the needs of healthcare professionals at all levels, from those who are just starting their careers to those who have already gained some experience in the field. Participants should have a good understanding of healthcare systems and processes. Social and communication skills are further requirements for a successful participation.
Program participants are expected to have a stable internet connection to participate in the online sessions and to ensure that participants can access the online session materials, communicate with the facilitator and other participants, and engage in real-time activities without interruption.

Language of instruction is English (training materials, lectures, discussions, and assessments in the program will be conducted in the English language). Participants are required to have a proficient understanding of the English language to effectively engage in the program and successfully complete it.  Participants who are not proficient in English may not be able to benefit fully from the training.

Cost of Participation

Registration is closed!

Speakers and Trainers

Temos Academy “Initial Training for Assessors” Program is delivered by Temos Academy trainers and international experts who have a strong working knowledge of healthcare standards frameworks and quality improvement and are not just relying on their own years of experience and best practices, but the accumulated knowledge of the medical sector and healthcare industry as physicians, leadership, and safety & quality management experts.

Dr. Claudia Mika

Claudia Mika

CEO and Founder, Temos International


Dr. Rainer Hilgenfeld

Rainer Hilgenfeld

Lead Assessor at Temos International


Mrs. Dalal Abu Al Rob

image Dalal Abu Al Rob

ISQua Surveyor
HCAC Training Manager



About Temos

Founded in 2010, Temos International accredits hospitals and clinics, ambulatory care/urgent care centers, dental services, cosmetic surgery clinics, IVF and reproductive health clinics, physical rehabilitation services, eye care clinics and hospitals, and community pharmacies. As an industry thought leader, Temos offers ISQua-EEA accredited programs designed by experts for the specific services delivered and the patients served. With clients on five continents, the company is experiencing exciting growth to help its clients deliver world-class clinical and patient experience services.  To learn more about how Temos accreditations can benefit your organization, visit the Temos website

About Temos Academy

Temos Academy is the educational arm of Temos International and specializes in eLearning courses and onsite workshops, aimed at individual professional development, to better position hospitals and clinics for international accreditations and to improve patient outcomes. To learn more about our innovative eLearning courses, training seminars, workshops, webinars, corporate programs, please visit the website


For further inquiries about the program:

Contact person: Nadya Kalwa