This specialized training program is designed for healthcare professionals aspiring to offer consultancy services about Temos International Healthcare Accreditation to hospitals and healthcare providers.
Course Description
The comprehensive curriculum covers a spectrum of topics, including the Temos accreditation process, standards interpretation and implementation, accreditation criteria, application of Temos online tools, Temos Code of Ethics, Temos Code of Conduct for Consultants.
Participants will engage in expert-led sessions, gaining the knowledge and practical skills essential for effectively guiding healthcare institutions through the accreditation process. Practical exercises and role play will allow participants to have a truly engaging learning experience.
Upon successful completion, participants will be awarded certification as Temos Approved Consultants, positioning them as integral members of a selected group of industry experts dedicated to upholding global healthcare standards. By finishing this course, participants will also join a distinguished Pool of Temos Approved Consultants. This provides unique access to the extensive expertise of the Temos network, uniting industry professionals.
Intended Learning Outcomes
Upon successful completion of this training program, participants will gain comprehensive knowledge of the Temos International Healthcare Accreditation system, including its accreditation process, eligibility criteria, and preconditions. Attendees will learn about the standards for “Excellence in Medical Tourism incl. Quality in Medical Care” and recognize the significance of these standards in improving healthcare quality. Additionally, trainees will become familiar with the Temos online tools and their application in the preparation process, understand the Temos rating and scoring system to support organizations in self-assessment and gap analysis, and develop the essential skills and core competencies required to work as a Temos-approved consultant.
Course Methodology
The training course will engage participants with adult learning methodologies and an interactive training delivery style. The program fosters a hands-on approach where participants can effectively build and apply both theoretical knowledge and practical skills. Through interactive sessions and group exercises specifically tailored to introduce and get a good understanding of Temos medical standards, participants will have the opportunity to actively participate and enhance their abilities.
Course Content
Part 1. Theoretical training (pre-recorded lectures) (20 hours)
Accessible at their convenience, participants will gain access to pre-recorded sessions, (20 hours), which will center around Temos Standards Interpretation.
Welcome and Introduction to this Training Course
Accreditation Participation Requirements (APRs). Temos Rating and Scoring
Temos International Healthcare Accreditation Process
- Temos International Healthcare Accreditation Standards Interpretation and Implementation:
– Infection Control, Hygiene & Prevention (ICHP)
– Billing and Accounting on International Level (BAI)
– Ethical Aspects in International Patient Management (EAIP)
– Legal Aspects in International Patient Management (LAIP)
– Support and Ancillary Services (SAS)
– Governance, Management, and Leadership (GML)
– Medical Services (MSE)
– Nursing Services (NMS)
– Patient Blood Management (PBM)
– Sustainability in Healthcare Settings (SHS)
– Documentation, Discharge, and Follow-up (DDF)
– Facility Services, Infrastructure, and Safety (FSIS)
– Quality Management and System Validation (QMSV)
– Outcome, Effectiveness, and Quality Improvement (OEQI)
– International Patient Safety Goals (IPSG)
– Committees (COM)
– International Patient Management (IPM)
– Diagnostic, Laboratory, and Imaging Services (DLIS)
- Application of Temos online tools
- Temos Code of Ethics
- Temos Code of Conduct for Consultants
- Introduction to Cultural Sensitivity in Healthcare Settings
- Practical Assignments
- Closing Q&A Session (online)
Part 2. Case studies (online learning) (10 hours)
Participants will be engaged in online learning with a focus on case studies and exclusive insights into the Temos accreditation process followed by an additional one-hour Q&A session.
Part 3. Practical work (online learning) (10 hours)
Participants will delve into practical work and simulations where they will take on dual roles, acting as both customers and consultants.
Part 4. Final assessment (written exam)
All participants will be required to pass the written exam to obtain the certificate of completion.
Speakers and Trainers
The training program “Temos Approved Consultants” is delivered by Temos Academy trainers and international experts who have a strong working knowledge of healthcare standards frameworks and quality improvement and are not just relying on their own years of experience and best practices, but the accumulated knowledge of the medical sector and healthcare industry as physicians, leadership, and safety & quality management experts.
Dr. Claudia Mika
(Germany)
CEO and Founder, Temos International
Dr. Rainer Hilgenfeld
(Germany)
Lead Assessor at Temos International
Dr. Hashem Al-Fadel
(Jordan)
Lead Assessor at Temos International
Director of Temos Regional Office for Jordan, KSA, Lebanon, Kuwait, and Bahrain
Dr. Assad M. Riad
(Egypt)
Assessor at Temos International
Director of Temos Regional Office in Egypt
Dr. Andiani Fanou
(Greece)
Assessor at Temos International
Ms. Nadya Kalwa
(Russia)
Expert in Intercultural communication
Verified Certificate
Upon completing the “Temos Approved Consultants” training course and passing the final exam, participants will receive a Certificate of Completion. These certificates can be verified through the dedicated verification feature available on the Temos Academy website. With the verified certificate, participants have the option to securely share their achievements with others using a unique link provided by Temos Academy.
! Disclaimer
A Temos Approved Consultant is an individual who has successfully completed the specialized training course “Temos Approved Consultants” provided by Temos and Temos Academy, and has obtained the respective certificate. This certification indicates that the consultant possesses the knowledge and skills necessary to guide healthcare organizations through the Temos International Healthcare Accreditation process and the implementation of Temos International Healthcare Accreditation standards. The Temos Approved Consultants operate independently and are not directly affiliated with Temos or Temos Academy. Consequently, the consultants represent their own brand and are qualified to provide advice on the Temos International Healthcare Accreditation process and the implementation of the relevant standards. As a result of the obtained certificate, the consultant must not claim direct collaboration with, or representation of, Temos or Temos Academy.
Program Summary
- Dates: March 17 – May 30, 2025
- Duration: 40 hours
- Mode: Hybrid training course format combining online learning and pre-recorded sessions
- Continuous assessment: Final exam
- Credentials: Verified certificate
- Learning materials: Available
- Language of instruction: English
- Registration deadline: March 12, 2025
- Early Bird Registration deadline: March 01, 2025
Training Course Schedule
Part 1: Theoretical training (pre-recorded lectures) (20 hours)
March 17 – May 23, 2025
Part 2. Case Studies (online learning) (10 hours)
Session 1, Session 2, and Session 3 are scheduled to be held from April 14 to April 23, 2025.
Part 3. Practical work. Presentations by Participants (online) – (10 hours)
Session 1, Session 2, and Session 3 are scheduled to be held from May 5 to May 13, 2025.
Part 4. Final assessment (written exam)
The exam will be administered on May 19, 2025. Participants will receive a link to the exam and will have a 90-minute window to complete it. This link will remain accessible for all participants until May 23, 2025.
Certificate prerequisites
To successfully obtain the certificate, participants will need to fulfill the following prerequisites, which are designed to assess their knowledge, engagement, and professionalism throughout the training course:
- Self-studying (pre-recorded lectures): Participants must complete all assigned pre-recorded lectures independently to ensure they have a solid understanding of the course material.
- Attendance (Parts 2 & 3) in live mode: Active participation in the live sessions is mandatory to facilitate interactive learning and engagement with Temos Academy trainers and peers.
- The practical Assignment: During Part 3, participants will engage in practical exercises and simulations, acting as both customers and consultants. Participants will be required to prepare a presentation for an assigned task, which may include a case study, situation analysis, or gap analysis. The presentations will be evaluated based on a scoring system that includes the following criteria: content, slide visualization, professionalism, cultural sensitivity, and innovative approach.
- Contributions throughout the training course: Participants are expected to actively contribute to discussions and activities throughout the course (chat, questions, comments).
- Assessment and final exam: To evaluate the learning success of the training course, participants will be required to pass an exam with a minimum score of 70%.
Who Should Enroll?
The program is carefully crafted to offer a comprehensive training experience, catering to the diverse needs of healthcare professionals at all levels. Nevertheless, this training course is primarily designed to serve healthcare professionals aspiring to offer consultancy services about Temos International Healthcare Accreditation to hospitals and healthcare providers.
Furthermore, the following participants will also find significant benefits from the program:
- Healthcare professionals who offer consulting services about Temos International Healthcare Accreditation
- Quality Assurance specialists
- Healthcare professionals working in Temos-accredited healthcare facilities
- Healthcare professionals working in healthcare facilities planning to apply for Temos Accreditation
- Experienced surveyors from other accreditation programs and newcomers who want to get a broader understanding of Temos Healthcare Accreditation Process
- Temos certified Assessors
Requirements
- Participants should have a good understanding of healthcare systems and processes.
- Participants should have a proven experience in healthcare accreditation (minimum 5 years).
- Participants should have proven experience in adult learning methodologies and/or consultancy.
- Participants are required to have a proficient understanding of the English language to effectively engage in the program and successfully complete it.
- Participants are required to finalize the application process by submitting their CVs (obligatory) and supporting documentation, such as recommendation letters from relevant work experiences, certificates of training in related topics, or a brief introductory video (optional) to prove that they are qualified to work as Temos Approved Consultants. The application process will involve completing a registration form and providing a link to access CVs and supporting documents stored on Google Drive or Dropbox.
! Disclaimer
To uphold the integrity and impartiality of the Temos accreditation process, Temos reserves the right to disqualify individuals to be found affiliated with competing accreditation bodies, as it may pose a conflict of interest.
Meet Temos Approved Consultants
Discover and be inspired by our Temos Approved Consultants’ stories on their experiences, diverse careers, and achievements that all help to improve healthcare.
Cost of Participation
Organizational Registrations
Please note!
*You can check the list of Temos Accredited Organizations here: Temos Accredited Partners
Please note that to take advantage of the Temos Partner Special Discounts, it is necessary to contact the Temos Academy Team via email at contact@temos-academy.com
Your application will undergo a review, and if you meet the eligibility criteria for the discount, you will be provided with an exclusive code. This code will enable you to complete your registration and payment process.
**Organizations are eligible for special package rates on group registrations. For more details, please contact Temos Academy at: contact@temos-academy.com
Private registration
Voucher
private person-
***for professionals from developing countries
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Limited Offer – Apply Now
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Please note!
***Temos Academy is pleased to offer a unique opportunity for professionals from developing countries. In support of individuals in regions facing economic challenges and limited resources, we are providing a 50% discount on the Temos Approved Consultants training program through a special voucher. The number of vouchers is limited, so we encourage you to apply as soon as possible.
This offer is available to professionals from countries classified by the World Bank as Low-Income and Lower-Middle-Income economies. For your reference, here is the list.
Low-Income Economies: Afghanistan, Burkina Faso, Burundi, Central African Republic, Chad, Congo (Dem. Rep.), Eritrea, Ethiopia, Gambia (The), Guinea-Bissau, Korea (Dem. People’s Rep.), Liberia, Madagascar, Malawi, Mali, Mozambique, Niger, Rwanda, Sierra Leone, Somalia, South Sudan, Sudan, Syrian Arab Republic, Togo, Uganda, Yemen (Rep.).
Lower-Middle-Income Economies: Angola, Bangladesh, Benin, Bhutan, Bolivia, Cabo Verde, Cambodia, Cameroon, Comoros, Congo (Rep.), Côte d’Ivoire, Djibouti, Egypt (Arab Rep.), Eswatini, Ghana, Guinea, Haiti, Honduras, India, Jordan, Kenya, Kiribati, Kyrgyz Republic, Lao PDR, Lebanon, Lesotho, Mauritania, Micronesia (Fed. Sts.), Morocco, Myanmar, Nepal, Nicaragua, Nigeria, Pakistan, Papua New Guinea, Philippines, Samoa, São Tomé and Principe, Senegal, Solomon Islands, Sri Lanka, Tajikistan, Tanzania, Timor-Leste, Tunisia, Uzbekistan, Vanuatu, Vietnam, West Bank and Gaza, Zambia, Zimbabwe.
Kindly be informed that to utilize the Temos Academy Voucher, it is necessary to contact the Temos Academy Team via email at contact@temos-academy.com. In your email, please indicate your intention to apply for the voucher while also specifying that your country is among the developing countries listed. Your application will undergo a review, and if you meet the eligibility criteria for the Voucher, you will be provided with an exclusive voucher code. This code will enable you to complete your registration and payment process.
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