Medical Tourism Compact Program
April 20–22, 2026
Live Online Interactive Sessions
Program Summary
This 12-hour program covers the essential aspects of medical tourism. Each session focuses on a different dimension of the industry: system understanding, trust and governance, and practical implementation.
We go beyond theory to explore how international patient care works in real-world settings. This program is designed to be directly useful for healthcare specialists, quality managers, and coordinators who need to navigate the complexities of cross-border patient care.
DATES
April 20, 21, and 22, 2026
TIME
15:00 – 19:00 (CET, Berlin Time)
REGISTRATION DEADLINE
April 13, 2026
FORMAT
Live Online
CERTIFICATION
Certificate of Participation awarded upon full attendance
What You Will Take Away
Basic understanding of the medical tourism ecosystem, its stakeholders, and realistic expectations.
Practical insights into ethics, legal issues, and building trust in cross-border care.
Actionable strategies to improve patient experience and apply real-world best practices.
Program Philosophy
We believe that the best learning comes from shared experience.
Therefore, we prioritize active discussion, peer-to-peer exchange, and the practical application of industry standards.
Live Interaction
To encourage a safe, open dialogue among peers, our sessions will not be recorded or shared.
Limited Group Size
Enrollment is limited to keep sessions interactive, not lectures.
Who Should Enroll?
This program warmly welcomes healthcare professionals at all levels.
It is particularly relevant for those working in administration, quality management, international offices, or patient services who wish to strengthen their practical knowledge of the medical tourism sector.
Training Schedule
Day 1: Foundations of Medical Tourism
April 20, 2026 (4 hours)
This session lays the groundwork for understanding how international medical tourism works.
We will discuss:
- What medical tourism is and how the market is structured
- Why patients seek treatment abroad and key market drivers
- The roles of key stakeholders in cross-border care
- The typical phases of the international patient journey
- How governance and accreditation shape the industry
- Key risks, opportunities, and lessons from real cases
Day 2: Ethics, Trust & Responsibility
April 21, 2026 (4 hours)
Here, we explore the ethical, legal, and strategic foundations of responsible cross-border healthcare.
Topics include:
- Core ethical principles in medical tourism
- Stakeholder roles and duty of care
- Patient rights, consent, and data protection
- How trust is built and lost in cross-border care
- Ethical boundaries in marketing and pricing
- Positioning for long-term credibility
Day 3: Service Excellence & Patient Experience
April 22, 2026 (4 hours)
Our final session explores what sets good care apart from exceptional care in international healthcare.
We will discuss:
- Service excellence in medical tourism and its importance
- Emotional patient journey and cultural competence
- Handling complaints as learning opportunities
- Cross-border risks and crisis communication
- Real cases of success, failure, and recovery from the field
- Program takeaways and path to advanced training
Speakers and Trainers
Our expert trainers will be announced soon
The Medical Tourism Compact Program is delivered by Temos Academy trainers and international experts with extensive experience in the medical sector, healthcare standards, accreditation, and quality improvement, built on years of leadership in healthcare and quality management.
Dr. Claudia Mika
Dr. Claudia Mika is the CEO and Founder of Temos International and Temos Academy, dedicated to shaping global standards for medical tourism accreditation and healthcare quality assessment. As an international lead assessor, she has evaluated hospitals, rehabilitation centers, and specialized clinics worldwide against high-level quality standards for international patient management. Her global leadership is recognized through prominent advisory roles, including Vice Chairwoman of the Diplomatic Council Healthcare Forum and judge for the International Medical Travel Awards.
Zahid Hamid
Zahid Hamid is a medical travel facilitator and management consultant with a career spanning over 20 years in healthcare, technology, and international defense diplomacy. He serves as a Temos Trainer and is a prominent global speaker who has addressed medical travel and healthcare conferences across more than 20 countries throughout Europe, Asia, and the Middle East. As a geopolitical analyst and strategic leader, he leverages his background in cross-border collaboration to drive international health tourism development and the integration of emerging technologies within global healthcare systems.
Dr. Asaad M. Riad
Dr. Asaad M. Riad is a healthcare strategist and executive with over 23 years of experience in international medical assistance, travel medicine, and cross-border patient services. He leads the Temos International regional office in Egypt and serves on the Temos Assessor Advisory Board, having audited and advised healthcare providers across 16 countries on clinical quality and accreditation. An entrepreneur and Consultant Radiologist, he leverages his expertise in healthcare marketing, branding, and managed care (MHP) to drive strategic growth and operational excellence within the global health tourism sector.
Dr. Shaimaa Elatwey
Dr. Shaimaa Elatwey is an executive healthcare consultant and transformation expert with over 15 years of experience in governance, risk management, and clinical quality across the Middle East. Having consulted for and surveyed more than 50 hospitals on operational commissioning and strategic transformation, she currently serves as a Senior Quality Ambassador in Saudi Arabia. An ISQUA Fellow with an EMBA, she recently joined the Temos team as an assessor to apply her expertise in value-based care and organizational excellence to global accreditation standards.
Obieda Qatuni
Obieda Qatuni is a senior clinical quality specialist with extensive expertise in hospital commissioning, risk management, and strategic operational management. Since 2016, she has served as a Temos Assessor and former Advisory Board Member, evaluating international healthcare standards and excellence programs for various global accreditation bodies. A CPHQ-certified professional with an M.Sc. in Healthcare Quality and Safety, she consults for governmental and private organizations on change management, clinical quality review, and global hospital rating systems.
Rouba Samia
Rouba Samia is a healthcare executive and consultancy leader with over 15 years of expertise in quality, patient safety, and risk management. She serves as a consultant for private and governmental organizations in Saudi Arabia and Lebanon, having conducted more than 50 assessments to evaluate clinical and operational outcomes. An MBA and nursing professional certified in CPHQ and CPPS, she recently joined the Temos team as an assessor, specializing in building high-performing teams and implementing value-based healthcare models.
Cost of Participation
Organizational Registrations
The following fees apply to organizations. Group discounts are available for all organizational registrations. To take advantage of these rates, please contact the Temos Academy Team at contact@temos-academy.com and provide your VAT number.
For Temos Accredited Organizations, verification will be based on the list of Temos Accredited and Assessed Partners page available on the Temos International website.
Private Registration
The following fees apply to private individuals. Note that VAT at 19% is not included in the prices below.
Voucher Fee Information
We’re excited to offer a limited number of discount vouchers for professionals from World Bank-classified Low-Income and Lower-Middle-Income countries.
To apply for a voucher, simply reach out to the Temos Academy Team via email contact@temos-academy.com Let us know you’re interested and attach proof of your country of residence (e.g., a government-issued ID). We’ll review your application, and if eligible, you’ll receive a unique voucher code to use during registration at the discounted rate.
Vouchers are available on a first-come, first-served basis, so don’t wait too long to apply!
Pathway to Advanced Certification
This compact program is designed as a complete, standalone learning experience. However, it also serves as an excellent introduction to our comprehensive 12-week Medical Value Travel Advanced Program.
Should you choose to continue your education with us, completing this 12-hour compact program qualifies you for our Alumni Rate, giving you a 20% discount on your applicable training fee for the 12-week program.
Organized By
Temos International Healthcare Accreditation
Founded in Germany in 2010, Temos International Healthcare Accreditation is a global organization with a presence on six continents, supporting hospitals, clinics, and medical travel coordinators in delivering patient-centered care.
Temos Academy
Temos Academy, the official educational wing of Temos International, shares this expertise directly with healthcare professionals worldwide through specialized training programs.
Contact Us
Need assistance? Our team is ready to help.
contact@temos-academy.com